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37 lines
1.7 KiB
ReStructuredText
Reporting bugs
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===============
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One of the best ways of contributing to Manim is by reporting bugs. If you
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have encountered something that you believe is a bug, please follow these
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steps:
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1. First of all, make sure you are running the latest version of manim. If
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not, update your version and try again.
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2. Search for other users who may have had similar issues in the
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past. Search the repository's `issues page <https://github.com/ManimCommunity/manim/issues>`_ (don't forget to search closed
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issues), bring it up on our `Discord server <https://www.manim.community/discord/>`_, use sites like StackOverflow, and exercise
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your best Google practices. If you can't find anything helpful, then go to
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the next step.
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3. Can reproduce the issue, i.e. that you have some code that
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illustrates the bug **every time** (or at least most of the time) it is
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executed.
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4. Clarify what behavior you expected, and how the actual behavior
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differs from your expectation.
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5. Gather information about your environment, such as your
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operating system, python version, and any stack traces that the code may
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have generated (if applicable).
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4. Please open an issue only after you have gathered this information. When
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submitting an issue, make sure to follow the template (this is the default
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text you are shown when first opening the 'New Issue' page). A community
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member will (hopefully) respond and start a conversation to address the
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issue.
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7. Please give the community a reasonable amount of time before asking again,
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or insisting on your issue. Keep in mind that everyone is a volunteer. If
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you wait for a reasonable amount of time and you receive no response, feel
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free to ask again.
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